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Terms and Conditions

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License Agreement Privacy Terms and Conditions

Terms and Conditions

Definitions For clarity, the following terms have the meanings below: “Service” means all ClearPlay websites, applications, Filters, Players, Software, and online services provided by ClearPlay.

“Software” means any downloadable or embedded software provided by ClearPlay as part of the Service, including updates.

“Filters” means ClearPlay’s filtering technology and downloadable filter files.

“Players” means ClearPlaybranded Bluray and DVD players and related hardware.

“Membership” means any paid or trial subscription plan offered by ClearPlay.

“Licensee,” “you,” or “your” means the individual using the Service.

“Account” means the user profile created to access the Service.

Introduction These Terms of Use (the “Agreement”) are a contract between you and ClearPlay Inc. (“ClearPlay”) and govern your access to and use of the ClearPlay Chrome extension, the ClearPlay website at www.clearplay.com, all ClearPlaybranded websites, ClearPlay Filters (“Filters”), the Filter updating service for ClearPlay Bluray and DVD players (“Players”), and all other software applications and online services provided by ClearPlay (collectively, the “Service”). Use of ClearPlay Service is also governed by the ClearPlay End User License Agreement.

By using any portion of the Service, you agree to be bound by this Agreement. You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. The Service is for personal, noncommercial use only.

When the Service includes downloadable Filters or other software (“Software”), the Software may download and update automatically. ClearPlay grants you a personal, worldwide, royaltyfree, nonassignable, nonexclusive license to use the Software as part of the Service. This is a license, not a sale.

YOUR RIGHT TO USE THE SERVICE IS GRANTED SOLELY PURSUANT TO THIS AGREEMENT.

Internal Use Rights You are granted a limited, nonexclusive, nontransferable, nonsublicensable license to use the Software on your devices solely in connection with the Service. Except for this limited license, no other rights are granted.

ClearPlay does not provide content licenses for playback of multimedia. You are responsible for obtaining all necessary content licenses separately.

Intellectual Property Rights and Ownership The Service, Software, Filters, and all associated content, features, and functionality (including but not limited to all information, software, code, algorithms, text, displays, images, video, audio, filtering metadata, categorization tags, metadata descriptions, and the design, selection, and arrangement thereof) are owned by ClearPlay, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. No right, title, or interest in or to the Service or any content on the Service is transferred to you, and all rights not expressly granted are reserved by ClearPlay.

Restrictions You may not:

Copy, modify, distribute, sell, or lease any part of the Service or Software
Reverse engineer, decompile, or attempt to extract source code (except where prohibited by law)
Scrape, harvest, transcribe, copy, or extract (whether manually or via automated scripts, bots, spiders, or data-mining tools) filtering metadata, timestamps, metadata descriptions, or proprietary rule sets from the Filters or the Service.
Circumvent any security or protection mechanisms
Use the Service for commercial purposes or share access outside your immediate household
Use ClearPlay trademarks, branding, or logos without permission

The Service may display thirdparty logos or trademarks; those remain the property of their respective owners.

Third-Party Services and Streaming Platforms The Service, including the ClearPlay Software and Filters, is designed to operate in conjunction with third-party streaming platforms and websites (e.g., Netflix, Amazon Prime Video, Apple TV+). ClearPlay is not affiliated with, endorsed by, or sponsored by any of these third-party platforms.

You acknowledge and agree that ClearPlay has no control over the operation, functionality, terms of service, or content of these third-party platforms. ClearPlay is not liable for any changes, updates, or technical modifications made by third-party platforms that may temporarily or permanently disrupt, restrict, or disable the functionality of the ClearPlay Service.

User Conduct You agree not to use the Service in any way that:

violates any applicable law or regulation,
interferes with or disrupts the Service or ClearPlay’s servers,
attempts to gain unauthorized access to any ClearPlay systems,
introduces malware, harmful code, or automated scripts,
circumvents or attempts to circumvent any access controls,
harms or attempts to harm the Service, ClearPlay, or other users.

ClearPlay may investigate and take appropriate action, including account suspension or termination, for violations of this section.

Free Membership Trial ClearPlay may offer a free trial for the duration specified at signup. You may use the Service until the trial expires. Unless cancelled before the trial ends, the trial automatically converts to a paid membership and the payment method on file will be charged.

Membership Plans Monthly Membership Monthly memberships renew automatically and are billed in advance. You may cancel at any time. After cancellation, you retain access until the end of the current billing period. Monthly fees are nonrefundable except where required by law.

Prepaid Membership Prepaid memberships renew automatically for the same duration unless cancelled. You retain access until the end of the prepaid term.

If you cancel and request a refund within 30 days of the start of the prepaid period, you are eligible for a full refund. After 30 days, prepaid memberships are nonrefundable except where required by law or at ClearPlay’s discretion.

Pricing, Taxes, Payment Methods, and Billing Cycle Membership fees are shown at purchase and may vary by plan or promotion. ClearPlay may change pricing; changes apply to the next billing cycle and will be communicated in advance.

Applicable taxes (sales tax, VAT, GST, etc.) will be added based on your billing information.

You must maintain a valid payment method. By subscribing, you authorize ClearPlay to charge your payment method for all fees, taxes, and charges associated with your account.

Billing occurs in advance:

Monthly memberships renew on the same calendar day each month
Prepaid memberships renew at the end of the prepaid term
If a billing date does not exist in a given month, billing occurs on the last day of that month

All memberships renew automatically unless cancelled before the renewal date.

Failed Payments, Chargebacks, and Account Suspension Failed or Declined Payments If a payment fails, ClearPlay may retry the charge. If payment cannot be completed, access may be suspended until valid payment information is provided and outstanding balances are paid.

Chargebacks and Disputes If you dispute a charge with your bank, ClearPlay may suspend or terminate access while the dispute is reviewed. ClearPlay may contest chargebacks and you remain responsible for valid charges and associated fees.

Account Suspension and Termination ClearPlay may suspend or terminate your membership if:

Payments cannot be processed
A chargeback is initiated or unresolved
Fraudulent or unauthorized activity is suspected
You materially breach this Agreement

Access may be restored once all outstanding amounts are paid and a valid payment method is provided.

Termination by ClearPlay ClearPlay may suspend or terminate your access to the Service, with or without notice, if:

you violate this Agreement,
you engage in fraudulent, abusive, or harmful activity,
your payment method fails and is not updated after reasonable attempts,
ClearPlay discontinues the Service or any portion of it,
ClearPlay determines termination is necessary for legal or security reasons.

Upon termination:

your license to use the Service and Software ends immediately,
your access to the Service may be disabled,
you must immediately remove, delete, and destroy all downloaded Filters (including but not limited to .CPF and .CP2 files) and Software from your players, computers, and all other storage devices,
no refunds will be provided except where required by law or expressly stated in this Agreement.

Sections that by nature should survive termination—including intellectual property, disclaimers, limitations of liability, indemnification, and governing law—will continue to apply.

Service Modifications and Discontinuation ClearPlay may modify, update, or discontinue any part of the Service or Software at any time. This includes adding or removing features, updating functionality, or discontinuing the Service entirely.

If ClearPlay discontinues the Service in full, ClearPlay will provide advance notice when reasonably possible. ClearPlay is not liable for any modification, suspension, or discontinuation of the Service.

ClearPlay Bluray Players: Satisfaction Guarantee and Warranty 30Day Satisfaction Guarantee Any ClearPlay Player purchased directly from www.ClearPlay.com may be returned within 30 days of receipt for a full refund, including any membership purchased within that period.

90Day Full Warranty ClearPlay Players that become defective within 90 days of purchase will be replaced with a new, refurbished, or comparable product. You are responsible only for prepaid shipping to the service center. Replacement products are warranted for the remainder of the original warranty period.

Disclaimer of Representations and Warranties TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND SOFTWARE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” CLEARPLAY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. YOU USE THE SERVICE AT YOUR OWN RISK.

CLEARPLAY DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, BE ERRORFREE, OR BE UNINTERRUPTED.

Limitation of Liability To the maximum extent permitted by law, ClearPlay’s total liability for any claim arising out of or relating to this Agreement shall not exceed the greater of:

The amount you paid to ClearPlay in the twelve (12) months preceding the event, or
Fifty dollars (USD $50)

ClearPlay is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of data, profits, or business interruption.

Nothing in this Agreement limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded under applicable law.

Indemnification You agree to indemnify, defend, and hold harmless ClearPlay and its officers, directors, employees, contractors, licensors, and service providers from any claims, losses, damages, liabilities, or expenses (including attorneys’ fees) arising out of:

your use or misuse of the Service,
your violation of this Agreement,
your violation of applicable law, or
any content transmitted through your Account.

ClearPlay may assume exclusive defense of any matter subject to indemnification.

Your Account Information You are responsible for maintaining the confidentiality of your login credentials and for keeping your contact and payment information accurate. Notices sent to the email address on file are deemed received.

Electronic Notices By providing your email address, you agree to receive all accountrelated notices electronically. Notices may be delivered via email or through links to pages on our website.

Feedback and Unsolicited Ideas We welcome your feedback, comments, and suggestions for improvements to the Service, including requests for new movies or shows to filter ("Feedback"). You acknowledge and agree that any Feedback you provide to ClearPlay is non-confidential and shall become the sole property of ClearPlay. ClearPlay shall own exclusive rights, including all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

Children and Minors The Service is intended for individuals at least 18 years old or the age of majority in their jurisdiction. ClearPlay does not knowingly collect personal information from children under 13 (or under the minimum age required by law). If such information is discovered, it will be deleted promptly.

Export Controls You agree to comply with all applicable U.S. and international export control laws. You may not use, export, or reexport the Software or Service in violation of any such laws.

Assignment You may not assign or transfer your rights under this Agreement. ClearPlay may assign this Agreement without notice, including in connection with a merger, acquisition, or sale of assets.

Force Majeure ClearPlay is not responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or government actions.

Waiver ClearPlay’s failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision.

Severability If any provision of this Agreement is found invalid or unenforceable, the remaining provisions remain in full force. The invalid provision will be replaced with a valid one that most closely reflects the original intent.

Survival The following sections survive termination: Intellectual Property Rights and Ownership, Restrictions, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution and Binding Arbitration, Privacy Policy, Governing Law, Assignment, Severability, Survival.

Privacy Policy ClearPlay’s Privacy Policy explains how we collect, use, share, and protect personal information. The Privacy Policy is incorporated into this Agreement.

Read the full Privacy Policy at: Privacy Policy

We may update the Privacy Policy from time to time. Continued use of the Service after updates constitutes acceptance of the revised policy.

Contact Information For questions, support, billing issues, warranty claims, or legal notices, you may contact ClearPlay at: Support Center: https://help.clearplay.com

Email: care@clearplay.com

ThirdParty Beneficiary ClearPlay is a direct and intended thirdparty beneficiary of this Agreement and may enforce it against any Licensee.

Changes to the Terms ClearPlay may modify these Terms from time to time. Changes will not apply retroactively. Changes made for legal reasons or to introduce new features may take effect immediately. If you do not agree to updated Terms, you must discontinue use of the Service.

Dispute Resolution and Binding Arbitration Please read this section carefully as it affects your legal rights, including your right to file a lawsuit in court.

Arbitration Agreement: You and ClearPlay agree that any dispute, claim, or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Service (collectively, "Disputes"), will be settled by binding arbitration, except that each party retains the right to bring an individual action in small claims court. The arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules.
Class Action Waiver: YOU AND CLEARPLAY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate another person's claims with your claims and may not otherwise preside over any form of a representative or class proceeding.
Jury Trial Waiver: YOU AND CLEARPLAY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.

General This Agreement is governed by the laws of the State of Utah, without regard to conflictoflaw principles. This Agreement constitutes the entire agreement between ClearPlay and Licensee.

All trademarks, logos and brand names are the property of their respective owners.
All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

Clearplay Inc. 404 East 4500 South, Suite B33, Salt Lake City, UT 84107